What We Do
Your AR team. Your brand.
Canna Collects provides complete accounts receivable management for wholesale cannabis distributors. We integrate with your systems, communicate under your brand, and handle the day-to-day work of collecting — so your team can focus on growth, not chasing invoices.
Why We Exist
Built by operators, for operators.
Canna Collects wasn't built by bankers or collections lawyers. It was built by cannabis distribution operators who lived the AR problem firsthand — managing hundreds of wholesale accounts across New York, chasing invoices, and watching cash flow get strangled by late payers in an industry where traditional financing doesn't exist.
After years running distribution operations, we realized the industry didn't need another collections agency threatening your customer relationships. It needed an AR management partner — one that embeds in your operations, works under your brand, and prevents invoices from going delinquent in the first place.
That's Canna Collects. And it's the only thing we do.
Our Approach
Five pillars of effective AR management
Data Integrity & Syncing
Automated sync of customer data across ordering platforms, accounting systems, and communication tools — eliminating manual errors and blind spots.
Custom Branded Outreach
Company-branded emails and texts with invoice details — customers see your name, not ours. Clear payment instructions every time.
Active Response Monitoring
We monitor all customer responses and escalate disputes, payment arrangements, or complex issues directly to you.
Comprehensive Reporting
Daily dashboards with aging summaries, payment trends, collection activity, and at-risk account flags — so you always know where things stand.
Integrated Sales Restrictions
Real-time integration with your sales systems to flag at-risk customers and restrict new orders to delinquent accounts automatically.
How It Works
Operational within 2–3 weeks
We move fast. Most clients are fully up and running — with live outreach campaigns and daily reporting — within two to three weeks of kickoff.
Discovery & Setup
System integrations, data mapping, and workflow configuration. Connect to your accounting (QuickBooks, NetSuite), ordering platforms (LeafLink, Canix), and communication tools.
Testing & Training
Test outreach templates, validate data sync, and finalize reporting dashboards. Your team gets access and a full walkthrough.
Go Live
First outreach campaigns launch. Daily monitoring begins. You receive your first reporting dashboard.
Optimization
Continuous refinement based on response rates, payment trends, and your feedback. Monthly check-ins to review performance.
Your Involvement
We handle the work. You stay in control.
The Canna Collects team acts as an extension of your business — working under your brand, following your guidelines, and escalating only when necessary.
✓ We Handle
- Daily outreach and follow-up (email, text, phone)
- Customer response monitoring and replies
- Payment arrangement tracking and reminders
- Data syncing and system integration
- Reporting and dashboard updates
- Sales hold coordination and notifications
🎯 You Retain Control
- Approve escalation actions (regulatory filings, legal action, write-offs)
- Handle complex disputes or special cases
- Set policies (payment terms, hold thresholds)
- Maintain final say on customer relationships
Pricing
Simple, predictable pricing.
A flat monthly fee based on the scope and complexity of your AR operations. No per-email charges, no percentage of collections, no surprises.
Everything included All five core pillars — data syncing, branded outreach, response monitoring, comprehensive reporting, and sales integration — plus unlimited customer outreach, a dedicated account manager, and ongoing optimization.
FAQ
Common questions.
Contact
Let's accelerate your cash flow.
Free AR Health Check Canna Collects Tell us about your current AR situation — how many customers, what platforms, how much is aging past 30 days. We'll give you a no-obligation assessment of what we can improve and what it would cost. No pitch deck, no pressure.
Get Your Free Audit